Dubbed as one of the leading outsourcing hubs in Asia and the most ideal outsourcing destinations for most foreign companies, the Philippine Business Process Outsourcing (BPO) industry shows no sign of slowing down any time soon. Instead, it keeps on growing bigger and sturdier.
The IT-BPO industry has opened a lot of opportunities for the Philippines. It has helped secure and strengthen the country’s growth and development ever since it was introduced. Remarkably, it is one of the fastest growing sectors that played an important part in lessening the unemployment rate in the country.…
Promoting inclusion in the workplace is becoming more important as world populations become more diverse. According to the U.S. Census Bureau, 44.2 percent of Millennials identify as an ethnicity other than “white” or Caucasian. By 2020, the percentage of minorities in the workforce is expected to rise to 37 percent. The overall Caucasian population is also expected to fall to 63 percent.
Ethnicity is not the only aspect of promoting inclusion in the workplace, as gender, disability status, and even personality differences are emerging as ways to recognize diverse populations.…
Modernizing the workplace is an essential part of keeping a business competitive, lean, and prosperous. One of the most effective and easy ways to initiate this process is through the implementation of document management systems.
A document management system is a modernized means of handling physical, paper documents in order to boost productivity, leanness, and convenience.
In the workplace, these systems can be applied to not only maximize how individuals work, but to also bring the space into the 21st century—a digital medium.…
Everyone can tell that the high street has changed over time. However, it’s also important to appreciate that the in-store shopping experience is irreplaceable to any online alternatives. Read on as we explore how shoppers are looking for an experience when they visit a store — often by using new technology.
How have consumer shopping habits changed?
Before we even step foot in the store, many of us know what we want. In fact, 98% of Gen-Z shoppers walk into shops and find what they’re looking for by themselves.…
There was a point when Agile was largely regarded as a series of management practices that were centered around software development but it has subsequently became the go-to philosophy for project management principles and practices.
As this guide illustrates there are plenty of compelling reasons why so many businesses are adopting agile practices, both in terms of how it can help boost team productivity and help you manage changing priorities but also because it creates the ability to enjoy software and IT delivery and quality.…
For your company, the importance of maintaining a strong online presence is inescapable. According to research published last year and reported by People Management, 70% of jobseekers would resist applying for a position before researching the online reputation of the company offering the role.
Furthermore, as 56% of jobseekers would avoid applying to a business lacking an online presence, you can’t simply choose to omit online marketing efforts entirely. Therefore, you need to be careful who you appoint to the role of managing your online endeavours; look for someone who…
Has a thorough understanding of your brand
What is your brand about?…
In business, team building can often seem like a pleasant addition rather than an absolute necessity. The truth is, team building can have a big impact on employee satisfaction, wellbeing and in turn, productivity. The key to achieving these positive results is intelligent design and informed decision making, which is why the process of planning your team building day shouldn’t be taken lightly.
This short guide is designed to highlight three of the most important points to keep in mind when you are looking organise a team building day for your business.…
In business nowadays, the make or break factor to your success is the experience you’re providing to your customers. You could nail every single other aspect of your business, but if your customers aren’t happy, they won’t be coming back to you, and word of mouth about bad experiences travels fast.
This is why it’s essential for your business to be proactive in providing the very best experience it can, which means brushing up on your team’s customer service skills. Today, we’re going to detail six vital tips you can use to improve their skills and ultimately enhance the success of your business.…
Probably, you are one of the victims of long and boring meetings. In the end, you say to yourself, “what a waste of time. At least I could have stayed at my business and landed some awesome clients.”
Honestly, you are not alone. Others have experienced the same. And the issue isn’t that the people who attend the meeting are boring. It’s just that there was no strategic plan that was laid down before the meeting was commenced.
Fortunately, you can make your business meeting a success, and you don’t have to be perfect.…
Successful contract management isn’t always easy, especially when you hold multiple contracts with the same vendor. But, if you want your business to succeed, your employees to stay happy, and your client relationships to continue, then strong contract management is a must.
Fortunately, the days of sticking paper copies of contracts into a filing cabinet are behind us. And it’s a good thing, too, because it’s so much easier to keep track of important details of your contracts, such as expiration dates and mutual obligations, when you can use software to help you.…
