When it comes to customer support, one quality that stands out above all others is compassion. In a world dominated by technology and automation, it is easy for customer service representatives to lose sight of the person on the other end of the phone. As AI technology and customer service bots become increasingly popular, investing in human connection should be a primary concern for any client-facing industry.
While businesses must, of course, focus on efficiency and productivity, smaller companies have the added benefit of being able to offer more personalization.…
Recent years have seen a rise in the popularity of flexible work arrangements, and for good reason. They give workers a way to better balance their professional and personal lives while also benefiting employers through improved productivity, employee happiness, and retention. This article will examine the advantages of flexible work schedules and how organizations might successfully use them.
Benefits for Employees
Several advantages come with flexible work arrangements for employees. The opportunity to attain a better work-life balance is one of the main benefits.…
It may well have gotten to the stage in your life that you decide to sell your business. However, you do not want to fall into a common trap of making a crucial mistake that causes you untold headaches along the way.
So, with this in mind, let’s check out a few of the main mistakes you should avoid when selling a company. Doing so will help to ensure that you do not get less for your business than you deserve or simply end up selling to the wrong buyer.…
You’ve got a lot to say, but limited time and an audience with an even more limited attention span. How can you make your presentation captivating, engaging, and memorable? As with so many things, less is often more.
Presentations start to go wrong when the balance shifts from a shared experience among people, to one person boring everyone else with a relentless slideshow. Quite quickly, the audience becomes disengaged and uninterested. Honestly, you might as well be showing them photographs from your aunt Hilda’s 30-year archive of vacation photos – because they’re not paying attention.…
More and more companies are experiencing worker shortages or difficulties maintaining employees. It has forced businesses to reevaluate their policies and the treatment of their workers.
Organizations are increasing wages, mental health awareness, vacation days, remote working, and vehicle allowances to keep employees happy outside of the office, but they are also providing more training within the workspace. This allows employees to feel set up for success, up to date on best practices, and have a sense of ownership in their learning experience.…
Setting up a dental clinic is not an easy task. There are many things you need to take into account before opening your doors to patients. Here is a checklist of the things you will need to get started. This list should help you get started on your way to becoming a successful dentist!
1. Pick The Best Location
Before starting a new business, it is important to decide where to locate your clinic. You should avoid over-saturated areas and office buildings with little foot traffic.…
Sedentary desk jobs can make it difficult to remain active and prioritize your health. You will have to be mindful of your daily activities if you want to stay healthy.
Consider these six different ways to promote more activity throughout your day, even while working at a desk job.
1. Limit Sitting Time
It might sound obvious, but limiting the amount of time you spend sitting can have a major impact on your overall health. Experts recommend that workers only sit for 20 minutes at a time, taking two-minute breaks to stretch every hour.…
Running a successful business is not easy. You need to pay attention to all aspects of the operations, from clients to accounting, logistics to marketing.
It is not possible to have expertise on everything, to precisely understand what a particular department needs. Multi-tasking or switching tasks results in lower performance and productivity levels. Also, having multiple departments and employees pushes the fixed costs up, limiting your profits.
So what can you do to ensure everything is running smoothly? Outsource it, of course!…
Running a business comes with all kinds of challenges. One of the most compelling issues that many business owners worry about is how to stay ahead of the competition.
Finding the newest and best services, products, and techniques for your business is an important way to stay one step ahead. However, how can you find the best new things for your business?
photo credit: Visual Tag Mx / Pexels
Invest in Quality
Paying more for quality products can be hard, especially if your business is young.…
As a new business owner, you have a lot on your plate. Naturally, as your business grows, you start to bring on new people who can help with the workload. However, hiring new employees and getting them set up and familiar with the organization isn’t as simple as snapping your fingers and making it come true. This process takes up a lot of time and resources.
As a growing business, you know that time is money, and one way you can increase efficiency is by getting document workflow software.…
