Companies spend huge amounts of money on branding. They fork out for banners and stands, for campaigns, for exhibitions, for promotional items, for gifts, for sponsorships, and for anything else that they think will make them more visible, more recognisable, and more attractive to consumers. Often, they forget one very important detail: Their employees.   You see, all it takes is one dissatisfied comment, one grumpy frown, one petulant tone of voice, or one broken promise from one employee and it won’t matter how eye-catching the banners, how creative the campaigns, how interesting the exhibitions, how exciting the events, how cool the promotional items, how lavish the gifts, or how generous the sponsorships – your image will be tarnished.…