Access for older and disabled people is increasingly important in tourism, recreation and the workplace. All businesses are expected, by law, to make ‘reasonable’ adjustments to their premises in order to make their services, facilities and work environment accessible to disabled people. Additionally, it is against the law for an employer of any size or standing to discriminate against disabled people in areas such as recruitment, training, promotion, dismissal or redundancy. The key word in the legislation is ‘reasonable’. What is deemed reasonable will depend upon your business’ resources, the cost and practicality of adaptations and the potential benefits to customers and employees.…